Shipping policy
Thank you for shopping at Roots Enriched.
All orders are processed within 1-3 business days. Orders are shipped in line with our opening hours. (see below)
Mondays* - 9am - 5pm
Tuesdays - 9am - 5pm
Wednesdays - 9am - 5pm
Thursdays - 9am - 5pm
Fridays - 9am - 5pm
Saturdays - 10am - 4:30pm
*not including Bank Holidays.
UK Delivery
Royal Mail Tracked 48hrs
Delivery wI’ll take 2 working days (excluding weekends).
£2.99 or free for UK with orders over £30
Express Next Day Delivery UK
Royal Mail Tracked 24hrs with signature
Orders must be placed by 2pm. Orders placed after this time will arrive within 2 working days. Orders placed on Friday will be delivered on Monday and orders placed on Saturday or Sunday will be delivered Tuesday.
£3.99
International Delivery
Orders can take up to 10 working days to deliver. A tracking number will be provided via email.
Europe
Small orders (under £30) - £8.99
Large orders (over £30) - £10.99
Rest of the World
Small orders (under £30) - £9.99
Large orders (over £30) - £17.99
If by any chance we are experiencing high volume of orders, in the worst case scenario shipments may be delay by a few days. If there is a significant delay in your shipment we will contact you via email.
Please note that any customs taxes or duties are the responsibility of the customer to pay. We recommend checking this before placing your order. International orders may also be subject to delays depending on how the parcel is dealt with at the country’s Customs Office.